crisis management

Isle of Man crisis management

Actions of rogue employees, alleged serious criminal activity, regulatory wrongdoing or a substantial data security breach. These are just some of the many ways in which your business could be threatened with a crisis.

In all cases, quick, decisive and astute action will be required to be taken in a calm, considered and measured manner. Quinn Legal offers a full range of legal services needed to cope in a crisis situation and has extensive direct experience in crisis management.

Crisis Management: What You Need To Know

Preventing a crisis

It’s an unavoidable fact that almost all businesses are targeted in one way or another by cyber-attacks. These can range from mass-attack spam emails containing malware or ransom-ware, through to sophisticated, targeted attacks that can either prevent a business from operating or cause disastrous consequences through data-leakage. In addition, the actions of disgruntled or unhinged employees could also result in similar effects. In both cases, the business will not only be effected directly, but also from the knock-on effects that these actions would have with regulators.

Before making any plans on how to deal with a crisis, the first stage is to review and reduce the risks that could lead to a crisis. Using our experience and expertise, alongside industry experts, Quinn Legal will undertake wide-ranging risk assessments of your business in order to improve risk prevention:

  • Cyber security review Isle of Man / audit – including ethical hacking; IT security policy
  • Human Resource review / audit – employee background checks; employment documentation and policies
  • Compliance review / Compliance audit Isle of Man – compliance processes and procedures; regulatory returns
  • Disaster recovery and data security arrangements – review of current measures


Planning for a crisis

All businesses should recognise that they are likely to experience at least one unforeseen event at some point in time which could lead to a crisis. Planning for a crisis involves:

  • Identifying individual(s) to serve as the crisis manager
  • Planning how to respond to a variety of crises
  • Using scenarios to practise crisis management techniques including role-playing
  • Setting up systems and practices to monitor and detect any early warning signals
  • Involving appropriate stakeholders in the planning and practising


Dealing with a crisis

Any response to a crisis needs to be carefully coordinated. Cool and calm heads are required to act in a pressurised situation in order to make the right decisions efficiently and effectively.

Quinn Legal will manage every aspect the crisis in order to minimise the impact of the crisis:

  • Media – potentially damaging publicity could harm the reputation of the business
  • Criminal investigations – into alleged criminal wrongdoing
  • Regulatory / disciplinary issues – regulators hold powers to obtain information and penalise the business or stop it from trading
  • Internal investigations – it might be necessary to carry out internal investigations to clarify the facts or uncover additional information
  • Employment issues – various employment issues might arise such as suspending or dismissing employees

How Can Quinn Legal Help?

Should your business be threatened with a major crisis, you need to know where to turn. Our specialist Isle of Man crisis management team will be there to support you every step of the way. We will:

  • Support and advise you under the protection of legal privilege
  • Act as your first point of communication and as the core custodian of the facts
  • Ensure that the right information is available to decision makers
  • Ensure that the appropriate narrative is provided to local media and their representatives
  • Coordinate and support any internal investigations
  • Deliver all types of legal advice to you and your company
  • Help you deal with any employment issues
  • Coordinate communication with regulators

Get In Touch Today

At Quinn Legal we help our clients from day one. Make a free enquiry by calling 01624 665522 or emailing us and find out how we can make your life easier.

Alternatively, you can fill out our handy online enquiry form and one of our team will be in touch within 24 hours.

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Call our team on

+44 1624